Manitoba Theatre for Young People

Privacy Policy 

At Manitoba Theatre for Young People, we take the privacy and security our patrons’ personal information seriously. This privacy policy outlines how your information is handled by MTYP and the steps we take to protect it.

As part of our regular business operations, such as subscription and ticket sales, theatre school registrations, fundraising activities, and so on, we collect information from patrons, donors, employees, rental clients, society members, board members and sponsors.

We keep this information on file in order to efficiently process your requests for tickets/subscriptions, rentals, donations, and other transactions. Additionally, we use these records to help us keep our community informed - according to their stated communication preferences - about upcoming events, to provide patrons, rental clients, donors and sponsors with receipts and records, to inform ourselves about how to serve patrons better with a recorded donation and purchase history, and to seek support, both material and otherwise.

Our patron files will include a name, phone number(s) and mailing address(es), email address(es), preferred payment method, and personal information (such as communication preferences and seating requirements) that allow us to provide our patrons with the best service possible. All personal information that we collect is stored in our secure database or in our office where we use appropriate security measures to ensure that all personal information is safe. Your information is never shared with any third parties, and is only accessible to current staff with valid credentials.

We collect information only with an individual’s consent at the time of transaction. In circumstances when consent is implied, such as when a patron is purchasing subscriptions or single tickets, donating, volunteering, subscribing, or sponsoring, we will still ask you to confirm your preferences and give you options about what kind of information you would like to receive from us.

We collect information by phone, mail, and email communication or through information that patrons send to us (such as rental agreements and booking requests). In order to keep the information current and accurate we ask that patrons inform us if any information that we have for them is out of date or erroneous. We destroy any materials or records (whether paper or electronic) containing personal information in a secure manner.

At Manitoba Theatre for Young People, we want to ensure our patrons, donors, and sponsors feel confident in disclosing their personal information to us. If you feel that your privacy may have been breached or if you have any questions about this privacy statement do not hesitate to contact our office.

(last updated June 28, 2014)

Manitoba Theatre for Young People
2 Forks Market Road, Winnipeg, MB  R3C 4X1
204-947-0394  |