You Come to Us
Performances for Schools at MTYP
MTYP is committed to accessibility and inclusion for all young people regardless of their geographical location or their socio-economic status. We believe that live theatre develops healthy, creative, lively children. We bring creative content to schools that augments the curriculum and offer educators new ways to enhance their students' learning.
Interested school groups may book a performance at the Shaw Performing Arts Centre located at The Forks by calling our Mainstage School Sales Coordinator at 204-954-1704 or toll free at 1-877-871-MTYP (6897), or emailing her at firstname.lastname@example.org
|Single Ticket||Subscription Price|
|Elementary||$7.14 + GST = $7.50||$6.67 + GST = $7.00|
|Junior & Senior High||$8.10 + GST = $8.50||$7.62 + GST = $8.00|
|James and the Giant Peach||$11.43 + GST = $12.00||$10.95 + GST = $11.50|
MTYP 2015/2016 Booking process for MAINSTAGE PERFORMANCES (at MTYP)
Please fill out all of the details on the order form, including the contact person, school name, age and grade of students, special needs or seating requirements, and your email address.
- Fax, email, or mail your order form (orders will be processed on a ‘first-come-first-served’ basis).
- MTYP will process your order and send an invoice by email to the contact person with show times and payment details. If you require any changes, please inform us and we will issue a new invoice. Mark your calendar, book your school bus and keep a copy of this invoice: this is your confirmation!
- Communications regarding your order should be made by the contact person whose name appears on your order form. This includes inquiries about invoices, payments, and/or any changes to your order.
Please Note: Invoices under $100: The payment in full is due 2 weeks from the date the booking is made for all invoices under $100. In the event of Early Bird bookings, the total amount will be due by Friday, September 25, 2015.
Frequently Asked Questions
Q: I’ve sent in my order form to MTYP. When will I receive confirmation of my order?
A: Once your order form is processed, an invoice will be sent to you via email. Please look at the information on the invoice (date & time, number of tickets, etc.) and ensure it was entered correctly.
**IMPORTANT NOTICE FOR LRSD and 7OAKS Schools: Please forward your invoices to the divisional accounting office for payment.
- LRSD: email@example.com, and the division will provide a Purchase Order for your booking.
- 7OAKS: firstname.lastname@example.org
Q: What if I don’t receive an invoice/confirmation?
A: If we don’t have space available for the play and time you’ve requested, we will not send you an invoice. However, we will contact you via email or phone to let you know that you’ve been added to the waiting list for your requested show(s). Be sure to include your email address on the order form.
Q: Can I make changes to my booking after I’ve submitted my order? How much time do I have to make changes to my booking?
A: Yes! For all performances at MTYP, we will ask you for your best projected numbers. Since we may not be able to accommodate additional students after your order has been placed, we strongly recommend that you book more tickets now and reduce your numbers later. After that, changes to your booking numbers must be submitted no later than one month before your performance date. If your classroom number increases closer to the performance date and you need more tickets, please let us know as soon as possible so we can try and accommodate the additional seats.
Q: What if I need to cancel my booking before the show?
A: If the booking is cancelled more than 30 days before the performance date, you will receive a full refund, less the initial 10% non-refundable deposit. If cancellation occurs less than 30 days before the performance, we will retain 75% of the total order amount, and if it’s within 14 days of the performance, the full amount (100%).
Q: What if we are unable to make it to the show due to buses not running or dangerous weather conditions?
A: If a performance is cancelled or you are unable to attend due to circumstances beyond the control of either party, the theatre will retain a 10% administration fee, and the remaining 90% will be credited to another performance or returned to the booking party.
Q: Can I get a refund if fewer people attend the performance than the number I booked?
A: We understand that no one can predict absence due to illness, etc. Unfortunately, we are not able to issue refunds for people who are unable to attend, but we do offer absent student vouchers for those missing student(s). The Absent Student Voucher is a free ticket to any public performance(not a school performance). Teachers receive these vouchers on the day of the missed performance. We recommend parents call the box office to reserve tickets with the vouchers in advance as most public performances have reserved seating and can sell out.
Q: What kind of payment is acceptable?
A: We accept payment by cheque, money order, cash, Visa, or MasterCard. Please do not send cash in the mail. Some school divisions pay by direct deposit.
Q: What is the preferred method of communication?
A: The best way to reach us regarding your booking is by email. Please contact Casey Shapira, Mainstage School Sales Coordinator, at email@example.com.
Q: Will I get a reminder of my bookings?
A: A week or two before a new play begins, MTYP will send out a voucher by email to all groups including the specifics of their show (time, date, name of show), how to access the study guide, information on theatre etiquette, and any specific play related notices. In addition, an email reminder will be sent the day before the performance.
Q: How are subsidies calculated on my order?
A: Your order is calculated by taking the full ticket price and applying tax. The subsidy amount (calculated per ticket) is then subtracted from that total (if applicable).
E.g. $7.15 + GST = $7.50 less a $2.50 subsidy = $5.00 (per ticket).
Q: How is tax calculated on my order?
A: Tax is calculated individually on each ticket, as opposed to on the order as a whole.
Q: Can I pay the full balance of my order?
A: Absolutely, if it is more convenient for your school, full payment can be made instead of partial payments.
Q: Can a parent volunteer bring a baby or young sibling into the theatre?
A: We believe in the importance of telling stories that are age and development appropriate, which is why we recommend specific ages for all of our show. However, if a parent has to bring a child under two to MTYP, we invite them free of charge as long as they are accompanied by an adult. Please let us know in advance; that way we can secure aisle seats for them so they can access our quiet room where parents can continue to enjoy the performance if their child becomes upset or disruptive.