You Come to Us
Performances for Schools at MTYP
MTYP is committed to accessibility and inclusion for all young people regardless of their geographical location or their socio-economic status. We believe that live theatre develops healthy, creative, lively children. We bring creative content to schools that augments the curriculum and offer educators new ways to enhance their students' learning.
Interested school groups may book a performance at the Shaw Performing Arts Centre located at The Forks by calling our Mainstage School Sales Coordinator at 204-954-1704 or toll free at 1-877-871-MTYP (6897), or emailing her at email@example.com
|Single Ticket||Subscription Price|
|Elementary||$7.10 + GST = $7.45||$6.62 + GST = $6.95|
|Junior & Senior High||$8.10 + GST = $8.50||$7.62 + GST = $8.00|
The 2014-15 Booking Process
Please fill out all the details on the order from, including the contact person, school name, age and grade of students, special needs or seating requirements, and your email address.
Fax, email, or mail your order form. Orders will be processed on a "first-come first-served" basis.
MTYP will process your order and send an invoice by email to the contact person with show times and payment details (with the exception of School Tours). Please verify the information, sign, and return a copy to MTYP with a 10% non-refundable deposit payment. If you require any changes, please inform us and we will issue a new invoice. Mark your calendar, book your school bus and keep a copy of this invoice: this is the confirmation of your order!
Communications regarding your order should be made by the contact person whose name appears on your order form. This includes inquiries about invoices, payments, and/or any changes to your order.
DOWNLOAD THE ORDER FORM
|Note for Mainstage Invoices Under $100:
The payment will be due in full within 2 weeks of the date the booking is made for all invoices under $100. In the event of Early Bird bookings, the total amount will be due on Friday, September 26, 2014. This does not apply to School Tour bookings.
Frequently Asked Questions
Q: I’ve sent in my Early Bird order form to MTYP. When will I receive confirmation of my order?
A: Once your order form is processed, an invoice will be sent to you via email. Please look at the information on the invoice (date & time, number of tickets, etc.) and ensure it was entered correctly. A 10% non-refundable deposit is due on each order no later than Friday, June 20, 2014. If a deposit is not received by that date, we will contact you before we proceed with your order.
** IMPORTANT NOTE FOR LRSD and 7OAKS Schools: Please forward your invoices to the divisional accounting office for payment.
- LRSD: firstname.lastname@example.org, and the division will provide a Purchase Order for your booking.
- 7OAKS: email@example.com
Q: What if I don’t receive an invoice/confirmation?
A: If we don’t have space available for the play and time you’ve requested, we will not send you an invoice. However, we will contact you via email or phone to let you know that you’ve been added to the waiting list for your requested show(s). Be sure to include your email address on the order form.
Q: Can I make changes to my booking after I’ve submitted my earlybird order? How much time do I have to make changes to my booking?
A: Yes! You have until Friday, September 26, 2014 to contact us to make any changes to times, dates or ticket numbers. Since we may not be able to accommodate additional students after your order has been placed, we strongly recommend that you book more tickets now and reduce your numbers in the fall. If your classroom number increases closer to the performance date and you need more tickets, please let us know as soon as possible so we can try and accommodate the additional seats. As for Junior and Senior High schools that operate on a semester system, numbers can be changed for plays in the second semester up to 2 weeks after the semester begins.
Q: What if I need to cancel my booking before the show?
A: If the booking is cancelled more than 30 days before the performance date, you will receive a full refund, less the initial 10% non-refundable deposit. If cancellation occurs less than 30 days before the performance, we will retain 75% of the total order amount, and if it’s within 14 days of the performance, the full amount (100%).
Q: What if we are unable to make it to the show due to buses not running or dangerous weather conditions?
A: If a performance is cancelled or you are unable to attend due to circumstances beyond the control of either party, the theatre will retain a 10% administration fee, and the remaining 90% will be credited to another performance or returned to the booking party.
Q: Can I get a refund if fewer people attend the performance than the number I booked?
A: We understand that no one can predict absence due to illness, etc. Unfortunately, we are not able to issue refunds for people who are unable to attend, but we do offer absent student vouchers for those missing student(s). The Absent Student Voucher is a free ticket to any public performance (not a school performance) and does not expire. Teachers receive these vouchers on the day of the missed performance. We recommend parents call the box office to reserve tickets with the vouchers in advance as public performances have reserved seating and can sell out.
Q: What kind of payment is acceptable?
A: We accept payment by cheque, money order, cash, Visa, or MasterCard. Please do not send cash in the mail.
Q: What is the preferred method of communication?
A: The best way to reach us regarding your booking is by email: Mainstage School Sales Coordinator, Casey Shapira cshapira@mtyp; and Tour Coordinator, Cathy Litman firstname.lastname@example.org.
Q: Will I get a reminder of my bookings?
A: A couple weeks before a new play begins, MTYP will send out packages to all groups including the specifics of their show (time, date, name of show), how to access the study guide, an information sheet on theatre etiquette, and any specific play related notices. In addition, an email reminder will be sent the day before the performance.
Q: How are subsidies calculated on my order?
A: Your order is calculated by taking the full ticket price and applying tax. The subsidy amount (calculated per ticket) is then subtracted from that total (if applicable).
E.g. $7.10 + GST = $7.45 less a $2.50 subsidy = $4.95 (per ticket).
Q: How is tax calculated on my order?
A: Tax is calculated individually on each ticket, as opposed to on the order as a whole.
Q: Can I pay the full balance of my order?
A: Absolutely, if it is more convenient for your school, full payment can be made instead of partial payments.